• Online only

HR for Bookshops

R 1,600.00

Course Overview

This course aims to introduce all aspects pertinent to managing the human resource of a business including adhering to various Acts, recruitment of staff, staff development and training, staff discipline, and terminations.

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Course Objective

In this course participants will learn to:

  1. Understand the function & importance of Human Resources
  2. Apply the necessary acts
  3. Follow the correct recruitment & employment process
  4. Understand the impact of Industrial Relations

Course Content

  1. Module: The Role of Human Resource Management in a Book Store
  2. Module: Recruitment
  3. Module: Employment
  4. Module: Industrial Relations
  5. Final Assignment


Your Lecturer for this online course:

Jen Cook

Jen started as a casual bookseller working evenings and weekends at the Exclusive books in Sandton when it was still called The Bookworm whilst studying towards her BSc in Botany. After graduating she completed 3 years of Architecture but soon realized that her heart was in the bookshop. She worked at the Sandton branch first as a full time bookseller, then as the Children's bookseller and finally as the Deputy Store Manager. She then left Exclusive Books to work as a sales rep for Random House and soon after became the Product Manager for Random House. She has also worked for a training company where her love of teaching was ignited and has thus returned to Exclusive Books combining her love of bookselling and teaching by taking up the position of Training Co-coordinator for Exclusive Books.

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Data sheet

Language Available
Course Level
1 Month
Per Month
Who should attend
Book shop owners and managers.
Supplier Certificate of Completion
Supplier Accredited Course
Course Type
Short Course

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