WLP - Institutional Memory & Knowledge Management

Programme Overview

The purpose of this course is to introduce you to the basic concepts and to assist you with converting it into a practical approach to the management of Institutional Memory to prevent your organisation from "reinventing the wheel".


Programme Objective

The course will be of direct benefit to all persons with a need to understand how they can use information and knowledge to their own benefit and that of their organisation.

By the end of the programme, participants should be able to:

  1. Be able to implement methods/techniques for the uncovering, preservation, retaining and sharing of knowledge in organisations.
  2. Design a plan for the successful implementation of a community of practice in an organisation.
  3. Successfully manage the loss of knowledge in an organisation undergoing radical change.
  4. Write a plan for the successful implementation of Institutional Memory (tacit knowledge) management.

Programme Content

  1. The importance of knowledge
  2. Converting one type of knowledge to another
  3. Institutional / organisational memory
  4. The importance of organisational memory
  5. Causes of losing organisational memory
  6. The effects of the loss of organisational memory
  7. Knowledge management
  8. Why knowledge management often fails
  9. Why knowledge management often succeeds
  10. Ways of knowledge acquisition, preservation and sharing
  11. Knowledge management: methods attempting to retain
  12. Best practice: capturing and preserving knowledge for reuse
  13. Communities of practice

Your Lecturer for this online programme:

Jonathan Jensen

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Data sheet

Language Available
Course Level
3 Months
Presentation Type
Programme Type
Category B
Contact Days
5 - 7 learning hours per week, anytime, anywhere
Per Month
Grade 12 Qualification
Training Options
Distance Learning – Online
Minimum Learners Required
One (1) on Distance Learning - Online
Who should attend
Information managers, knowledge managers, information technologists, librarians, human resources managers and business analysts.
NQF Level
1 Credit
Institutional-Memory & Knowledge Management is credit bearing towards the MDP (Management Development Programme)
Course Type
Workplace Learning

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